1. Introduction
At Afar Yangudi Luxury Hotel ("we," "us," "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle information when you use our website, make reservations, or stay at our hotel.
By using our services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.
2. Important Notice Regarding Online Bookings
Our online booking form is currently in a testing phase.
Data handling: Booking requests submitted through the website are stored as pending requests for hotel staff review. Payment processing is not integrated.
Confirmed reservations: A booking is confirmed only after direct confirmation from the hotel.
Once the booking system becomes fully operational, this policy will be updated to reflect how guest data is collected, stored, and used.
3. Information We Collect
We may collect information you submit through contact and booking forms.
We may collect:
- Contact information such as name, email, and phone number
- Booking details such as arrival dates and room preferences
- Technical information such as IP address, browser type, and device information
4. How We Use Your Information
- Processing and managing reservation requests
- Communicating booking confirmations and inquiries
- Complying with Ethiopian hospitality regulations
- Improving guest services and website functionality
5. Data Security & Retention
We use reasonable security measures to protect submitted information. Booking and contact records are retained only as long as necessary for hotel operations, legal compliance, and dispute resolution.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may ask questions about how it is used.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy as our services change. The updated version will be indicated by a revised last-updated date.
9. Contact Us
If you have questions or would like to make a reservation, contact us directly: